Shipping Policy

Thank you for entrusting us to serve you in your healing journey. We take this seriously and will do our best to get your order shipped out as quickly as possible. 

 

PLEASE NOTE... Due to the ongoing pandemic, we are experiencing delays in inventory arriving so if you have pre-ordered, please bare with us as it may take longer than expected. We are also taking preventative measures concerning the safety of ourselves and you so it may take longer to get orders packed and shipped. Please be aware that shipping carriers are also experiencing delays so once we have shipped it, unfortunately we have no control over long the order takes to reach you. 

Orders will typically ship out within 2-3 business days of your order being placed and payment being received. Our business days are Monday - Saturday. 

If it is a larger item that requires extra steps to make sure it is packaged safely, shipping times will be longer. 

Custom items such as our waistbeads, necklaces, bracelets, etc are typically shipped within 14-21 business days. This may be shorter or longer depending on volume and how many orders are ahead of yours and if we have to special order any items needed to complete your custom piece. 

Our t-shirts are not made by us and will have a different shipping timeframe so please be mindful of that when ordering. 

All shipping details will be emailed to you and or text, depending on if you have signed up for mobile alerts. You can use this to keep up with your order as it makes its way to you. 

(If an order or item arrives damaged, please take pictures and email us the pictures along with details so that we can promptly follow up on it and replace items if needed. Please email damaged items report to... info@iamhealingone.org